Comfort First Heating & Cooling
  • Customer Service
  • Sanford, NC, USA
  • Full Time

HVAC Parts and Authorization Associate

 

Are you ready to start your HVAC career? Are you a problem solver who works well with clients? Comfort First Heating & Cooling has an immediate opportunity for a Parts and Authorization Associate. Apply today!

 

ABOUT COMFORT FIRST HEATING & COOLING

 

Comfort First Heating & Cooling was founded in 2010 by Art Harmon and Wesley McLeod who have over 30 years of experience working in the home improvement industry. Our co-owners are big supporters of the community and actively participate in many community-based activities. They believe in going the extra mile to ensure that our clients experience the highest level of customer satisfaction at all times.

 

We acknowledge and value the time and hard work put in by our team. That's why we offer full-time benefits which include: medical, dental, vision, 401k, and PTO -- not to mention the opportunity to be part of a fantastic team that embodies our company culture.

 

A DAY IN THE LIFE OF A PARTS AND AUTHORIZATION ASSOCIATE

 

As our Parts and Authorization Associate, you will be responsible for determining the cost of each repair including parts and labor. Because our customers are so important to us, you will address any concerns patiently and thoughtfully. You will become familiar with each client as an individual and carefully keep track of their warranty claims and parts orders. You will always know the "status" of any pending authorizations or orders and follow through in a timely manner. Finally, you will also get to assist the office manager with special projects, the training of new staff, and the cross-training of existing staff.

QUALIFICATIONS

 

High School Diploma or equivalent

Customer service experience

Commitment to excellence and high standards

Excellent written and verbal communication skills

Ability to follow instructions

Able to handle change

Versatile

Enthusiastic

Problem solver

 

ARE YOU READY TO JOIN OUR TEAM?

 

If you feel that you meet the qualifications and have the desire to work with the best in the business, please fill out our 3-minute mobile-friendly application so that we can review your information.

 

Comfort First Heating & Cooling
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